We recently delivered one of our regular Supervisors Safety & Leadership Workshops. The course was invaluable given the current industry climate where service quality, consistency and competence are always important. Roles and responsibilities of supervisors were covered and technicians gave open feedback regarding what they expect from TRAC as an employer.
Designed in-house, the course was specific to our supervisors needs and was delivered at our purpose built training facility.
The course was presented by TRAC department heads. Guest speaker Les Linklater, Executive Director from Step Change in Safety, gave an articulate presentation on Safety and Leadership including the characteristics of a good leader.
Topics the course covered were areas that supervisors deal with on a daily basis such as:
- Project Management
- Industry Overview
- Logistics & Support
- Dealing with Conflict
- Risk Assessment
- Business Development
It’s important that our teams and supervisors are aware of our core values. We aim to deliver Best in Class performance and the course was designed with this in mind, ensuring competence and staff development of trained supervisors. Attendees were of mixed trade, rope access and inspection competencies and it was our objective to continue our safe ethos and protect our enviable safety record. At the conclusion of the course, the supervisors successfully presented on the topics covered which demonstrated their understanding.
One of the supervisors commented on the course; “Learned something (a good few things) about outboard working and risk assessing ad-hoc (add on) scopes – what to cover and make relevant”.
Planning for the next course has already commenced as part of our commitment to the personal development of our staff, we actively monitor and develop the competence of our staff and hold the Investors in People accreditation.