TRAC technicians in a supervisory role were invited to attend the 3 day course.
The course was delivered by TRAC department heads as well as specially selected guest speakers. Topics covered were areas that supervisors deal with on a daily basis, including Supervision Skills, Project Management, Conflict Resolution and Risk Assessment.
It is important that our teams and supervisors are aware of our core values. We aim to deliver best in class performance and the course was designed with this in mind, ensuring competence and staff development of trained supervisors. The course objectives were achieved as roles and responsibilities of supervisors were covered whilst technicians gave open feedback regarding what they expect from TRAC as an employer.
A teambuilding day was included as a platform for the delegates and speakers to get to know each other, sharing opinions, experiences and commonalities.
TRAC Oil & Gas Compliance Manager, Ian Somers adds;
“We feel that this course was valuable, especially in difficult economic times, because consistency and competence are important in the rope access industry where ad-hoc staffing is commonplace. In our commitment to personal development, we are pleased that the course is being assessed for recognition by the Institute of Leadership & Management.”